Live Chat Software for Live Support and Live Help
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Live Chat for Your Web Site

  • Industrial quality
  • 10-day free trial
  • Low prices, no hidden costs
  • 30-day money back guarantee

Live Chat Software as a Sensible E-Commerce Tool

Live chat software is the cost effective tool that helps you sell your product online and give superior customer support service. With just the click of the mouse, your web site visitors can contact your support team for live assistance through Provide Support ® live help system.

Beta version of Provide Support website traffic statistics module ViewStats has been released. Have a look at ViewStats screenshots, review ViewStats features. Download ViewStats and start using it right away!

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Whether your online business is travel, real estate, auto sales, web hosting, web design, education, insurance, our live help support service will improve customers' trust and loyalty and increase your sales, and make your live chat customer service more efficient:

  your visitors see that the online support on your website is “live” and stands ready to help
  a possibility of handling several chat requests concurrently allows you to make your online support faster and reduce wait times
  operators can follow visitors’ navigation and proactively offer live assistance
  you can engage customers with page-push or Co-browser

See case studies of our customers.

Why Provide Support Live Chat

Reasonable Prices

One-operator accounts range in price from $15 per month to $99 per year. For more operators and longer subscription periods, we offer discounts up to 45%. Our reasonable prices make our live help service an optimal solution for small and medium sized online businesses.

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Provide Support ® live chat is available in your language. It uses Unicode and supports most world characters and scripts. Visitor Pop-up Messenger is available in Arabic, Danish, Dutch, English, French, German, Italian, Lithuanian, Norwegian, Portuguese, Russian, Slovak, Spanish, Swedish, and Turkish.

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Flexible and Customizable

Hundreds of stock chat icons, header background images, operator pictures and chat invitation skins from our galleries allow you to customize the visual aspects of the chat window on the visitor's side. All these images are free for use with our live help service.

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Secure and Reliable

For security sensitive web sites, you can enable SSL secured connection for chats. When SSL is enabled, all chat messages are transmitted over the secure 256-bit SSL encrypted connection, preventing unauthorized parties from reading your live chat conversations.

Traffic Analytics

Website traffic statistics viewer allows analyzing all website browsing data collected by our system. You can see information about most and least visited pages, most popular keywords, browsers and operating systems your website visitors use, and much more.

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Real Time Website Monitoring

Get more details about your website visitors by viewing real time monitoring results in the Live Chat Operator Console (location, referrer, visited pages, key words and much more). With real time web statistics you can improve your online live support efficiency and increase your sales.

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Easy to setup

Installing a live chat button on your website takes only a few minutes. Just create an account and follow the Setup Instructions to install the chat button. Your new account will be preconfigured and ready to use. During the free trial period all features are fully available. When you subscribe, all customizations and account settings that you've made on your account will remain.

Provide Support live customer service software works as a "click- to-chat" solution and does not require additional modules or add-ons installation from visitors’ end. It uses functionalities available in any modern browser by default.

Easy to use

Provide Support ® live help service is a web based solution. No software installation required. Our browser-based live chat window can be used on both the visitor and operator sides.

For operators using Microsoft Windows, Apple Mac or Linux platforms we offer a free downloadable version of the operator chat client - Stand-Alone Operator Console. It includes many additional useful features such as spell checker, geo location map, etc.

Autorun when Windows Starts
Idle Detection
Geo Location Map
Operator Profiles

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We are pleased to integrate Provide Support's Live chat system to our website. It's very easy to set up, customize and use while the pricing is totally affordable for the quality of service you get...

David Poul,
PR Director
Lock My Drive Disk Encryption Software

I tested a number of different chat support clients and Provide Support was by far the best. The utter simplicity, flexibility of features and affordable price were very attractive. Ultimately we have been able to reduce...

Geoffrey Mack,
Product Manager
Alexa Internet

Case Studies

"Provide Support's Live Chat has significantly increased the number and quality of customer applications, and greatly improved customer satisfaction."
Industries: E-commerce, merchant accounts and credit card processing

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